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Tracking Your Order

Once your order has been placed and paid for a tracking email will be sent to the email address of your preference with tracking information.


The easy way to keep track


Many of our delivery services now include tracking, enabling you to view your item's progress during the delivery process.

Tracking your item is as simple as 1, 2, 3:

  1. 1. Visit the online tracking tool via the following site:
  2. 2. Enter the item tracking number (or Article ID) in the box and click 'Search'
  3. 3. A tracking summary will appear, listing delivery information that has been captured at various scan points through your item's journey


How much detail is shown on the Tracking Tool?


The number of times an item is scanned during the delivery process, and the type of descriptions you will be able to view will be the following:

  1. 1. Manifest received (shipping information has been received from the sender)
  2. 2. Article lodged (item has been received by Australia Post)
  3. 3. In transit
  4. 4. On board with driver
  5. 5. Delivered

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