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Returns & Refunds

Returns & Refunds

1. In order to organise a return under these terms and conditions, You must notify www.techlounge.com.au via the Contact Us Form within 14 days of taking delivery of Your Product and request a return under this Policy. You must comply with the directions of www.techlounge.com.au staff in order to facilitate Your return.

 

2. To qualify to return an item under this Policy, Products must be in their original packaging, along with all included accessories, and must not be damaged in any way by You during the time the Product is in Your possession. The Product is deemed to be in Your possession until the Product is received by Us pursuant to this Policy.

 

3. The 14 day period within which You are eligible to make a return under this Policy commences on the date that You accept delivery of Your Product. Where there is no proof of delivery, this date will be assumed to be 3 business days from the date of dispatch of the Product.

 

4. The Product must be returned to www.techlounge.com.au within 10 business days of Your request to return Your Product under this Policy.

 

5. After receiving the returned Products, www.techlounge.com.au will issue a refund as soon as is reasonably practicable and You will be provided with e-mail acknowledgement.

 

6. www.techlounge.com.au serves the right to make changes to this Returns Policy without notice.

 

 

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